Frequently Asked Questions
Your guide to shopping with Shoprythm
Are your beauty products 100% authentic?
Yes, at Shoprythm, we source all our products directly from authorized distributors and reputable manufacturers to ensure every item is 100% authentic and of the highest quality.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status in real-time.
What is your return policy?
We offer a 15-day return policy for unused and unopened products in their original packaging. Please contact our support team to initiate a return request if you are unsatisfied with your purchase.
Do you offer international shipping?
Currently, we ship to a select number of countries. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How can I check the expiration date of my products?
Most beauty products feature a 'Period After Opening' (PAO) symbol, which looks like an open jar with a number. This indicates how many months the product remains effective after being opened.